Our Service Is Unrivalled
We strongly believe that our level of customer support is unmatched by anybody else, and we are always striving to improve it further.
‘We use you on site for other units as well as the last one we had, the service was prompt and brilliant’.
Alan Holt, Operations Manager at Park Cakes.
‘Your service and the units you’ve got is the reason we chose DGTCS’
Adrian Bailey, West Country Fruit.
“DGTCS provided resilience and reliability, it’s got more resilience than anything else out there at the moment, the other units have not got that built in”
Carl Douglas, Spurway Foods.
“We have used you previously and cost-wise you are very close to the other options we had on the table. The turnaround and delivery was great, and your after-sales customer support is superior to your competitors”.
Rob King, Operations Project Manager at Melton Foods.
“Dawsongroup provided a unique customer support service for our requirements”.
Peter Greer, Project Manager at AstraZeneca.
“We had previous knowledge of you, and you are reliable – never had any issues. We see you as the industry leaders – we need the best equipment and customer support – this comes from Dawsongroup”.
Paul Pearce, Operations Director at W C Rowe.
Firstly, as part of our customer support we offer a free of charge consultation service. This is in place to initially ascertain and agree the best solution for you. As a result, we do not wait for a contract to be signed; our different teams work together from the very beginning, which is necessary to ensure the solution will work for the customer, and so that it can be put into place, fast.