Kettleby Foods

‘Why did you choose Dawsons?’

‘Previous experience.’

They scored us 13/15 on

‘Communication prior to delivery, Aesthetic Condition of equipment and Actual delivery performance.’

GEA Refrigeration

‘Why did you choose Dawsons?’

‘Contact recommended you.’

They scored us 20/20 on

‘Communication prior to delivery, Aesthetic Condition of equipment, Actual delivery performance and Performance of equipment Post Delivery.’

Katsouris Bros

‘Why did you choose Dawsons?’

‘Mainly because of the type of unit. We had a small 20 footer previously and obviously we needed to increase our capacity and you seemed very good.’

They scored us 19/20 on

‘Communication prior to delivery, Aesthetic Condition of equipment, Actual delivery performance and Performance of equipment Post Delivery.’

Reckitt Benckiser Group

‘Why did you choose Dawsons?’

‘We have had a unit from you before.’

They scored us 15/15 on

‘Communication prior to delivery, Aesthetic Condition of equipment and Actual delivery performance.’

Morrisons

‘Why did you choose Dawsons?’

‘Because you’ve already got an account with Morrisons and I suppose Dawsons is the 1st name that pops in your head when you need a temporary Freezer solution. So those 2 things combined together, so why would you go anywhere else.’

They scored us 20/20 on

‘Communication prior to delivery, Aesthetic Condition of equipment, Actual delivery performance and Performance of equipment Post Delivery.’

Youngs Seafood

‘Why did you choose Dawsons?’

‘We already had Dawsons on site so we were trading in old against new.’

They scored us 17/20 on

‘Communication prior to delivery, Aesthetic Condition of equipment, Actual delivery performance and Performance of equipment Post Delivery.’

Lorne Fisheries

‘Why did you choose Dawsons?’

‘It was somebody my company had dealt with in the past so the owner put me onto them.’

They scored us 20/20 on

‘Communication prior to delivery, Aesthetic Condition of equipment, Actual delivery performance and Performance of equipment Post Delivery.’

Cranswick Poultry

‘Why did you choose Dawsons?’

‘It’s because of previous relationships to be honest. Other competitors of yours were knocking at the door but I’ve bought a couple of things off you in the past and I’ve been hiring stuff off you for the last 15 years.’

They scored us 20/20 on

‘Communication prior to delivery, Aesthetic Condition of equipment, Actual delivery performance and Performance of equipment Post Delivery.’

Life Technologies

‘Why did you choose Dawsons?’

‘Long term relationship.’ Ian Ogg – Life Technologies

They scored us 14/15 on

‘Communication prior to delivery, Aesthetic Condition of equipment and Actual delivery performance.’

Saxon Quality Foods

‘Why did you choose Dawsons?’

‘Well we use Dawsons already, we’ve got 3 other Blast Freezers that are supplied by yourselves, so it made sense to continue that and link into the existing monitoring system that you offer with those units.’

They scored us 15/15 on

‘Communication prior to delivery, Aesthetic Condition of equipment and Actual delivery performance.’

Sirius Foods

‘Why did you choose Dawsons?’

‘I was ringing round some Freezer companies and the Sales guy Michael was spot on. He was returning my calls, he came up and seen us. So you know if he wasn’t good at the start we probably would’ve kept ringing round.’

They scored us 19/20 on

‘Communication prior to delivery, Aesthetic Condition of equipment, Actual delivery performance and Performance of equipment Post Delivery.’

Ends.