29/09/2020

Harlech Foods (Tempering Unit) – ‘Why did you choose Dawsons?’

“Why did you choose Dawsons?” “We’ve used you before, and I also think you’re the only player out there in the market with that type of equipment these days.” Ends.

19/08/2020

ISO Cleanroom POD’s

ISO Cleanrooms are rated according to how much a particulate of specific sizes exist per cubic meter. The cleanest cleanroom is Class 1 and the least clean is Class 9. Our Cleanrooms are used and designed to maintain extremely low levels of particulates such as dust, airborne organisms and vapourised particles. DGTCS design, build, supply […]

22/07/2020

Magna Food Service – “Why did you choose Dawson’s?”

Magna Food Service – “Why did you choose Dawson’s?” he replied, “Because I’ve bought numerous things from Dawsons, from refrigerated containers to refrigerated vehicles. As far as any food service leads are concerned Dawsons have got everything covered.” Scored us 20/20 on ‘Communication prior to delivery, aesthetic condition of equipment, actual delivery performance and performance […]

09/07/2020

Herbfresh are very happy with the HCS and upgraded Chillers.

DGTCS improved on the accessibility of the inflatable with a FLT. We also improved on labour and process flow. So, as you can imagine, our customer, ‘Herbfresh’ are extremely happy. As well as the above, the unit and upgraded ‘Fridge Kit’ has performed extremely well and Adam Wilson is hoping to conduct meaningful trials for […]

09/07/2020

Testimonial Moguntia Foods – Steve Neale

We conducted a Customer Delivery Performance Questionnaire with Steve Neale at Moguntia Foods in County Durham regarding delivery of a unit last month. Steve is very happy and scored us a smashing 19/20 for  ‘Communication prior to delivery, aesthetic condition of equipment, actual delivery performance and Performance of equipment Post Delivery’. When Steve was asked, […]

15/06/2020

Testimonial from Muscle Foods – Phil Bridgen

Phil Bridgen (Operations Director), scored us 100% on ‘Communication prior to delivery, Aesthetic Condition of equipment and Actual delivery performance and Performance of equipment Post Delivery’ – Why did you choose Dawson’s?” he replied “Good question, we’ve worked with you guys in the past so we’d got an existing relationship with you and we’ve never […]

29/05/2020

What level of service will I get from a rental company?

Customer recharges on equipment returns: Business analysis of modules returned in the 12 month period from 2019 to 2020 revealed the following; • No recharges were levied for 54% of the modules returned. • When the total recharge billed when divided by the combined number of weeks on hire of all returned modules where just […]

07/05/2020

We recently spoke with our client, ‘Benyfit Natural’

Throughout the Covid-19 pandemic, we have been keeping in touch with our customers. During this time (and always) the power of a trusting relationship can never be underestimated. The trust works both ways, the current challenges facing most businesses have meant businesses have had to quickly adapt to ensure they survive. We recently spoke with […]

05/05/2020

Our Customer Feedback Survey is now on hold due to Covid-19

Our Customer Feedback Survey is now on hold due to Covid-19 but we would like to share the summary of the responses from the 395 customers surveyed to-date as per below. Managing Director Rod Benham commented “A lot of rental businesses are reluctant to survey existing customers due to a) not wanting to hear of […]

05/05/2020

Tectoniks, a subsidiary of Dawsongroup Temperature Control Solutions

Tectoniks, a subsidiary of Dawsongroup Temperature Control Solutions, were purchased in 2018 for access to their inflatable technology for portable structures and is the flexible product in our product range. Rapidly deployed, they are perfect for structures to suit the way forward in the current crisis and manufactured in the UK bespoke to your needs. […]