We recently conducted an Off-Hire Questionnaire with Sutton Harbour Group Ltd, Plymouth after working with them to provide cold chain solutions to their site in order to temporarily increase storage capacity.
“Well I can’t fault it. I’ve always had emails and calls from you guys. Once it was properly levelled we’ve had no problems at all with it. The service from you guys has been fantastic.”
Fantastic feedback from Pan Artisan, Midhurst after we delivered some cold storage solutions to their site at the start of the year.
When asked why they chose us for this project, they responded with “Some of us in the company have used Dawsons before with good success. We’ve done some work with you but never progressed with it for one reason or another, not because of it being Dawsons, we just didn’t progress with the project. I’ve always been impressed with what you’ve got to offer”
They scored us 20/20 on ‘Communication prior to delivery, Aesthetic Condition of equipment, Actual Delivery Performance and Performance of Equipment Post Delivery’.
“It’s saved the business totally without the freezing capability. The reason for bringing these in is that our main spiral freezer broke down and it’s taking a long time to get sorted. We’re going through a different plan now so without any production on site for the period this compressor is down, without these Blast Freezer Units we’d have no production, we’d have no business, it’s as simple as”
Some fantastic feedback for the team!
As a long-standing Dawsongroup customer, we were the obvious choice for Maple Fine Foods when they required a solution for their site in Berkhamsted.
Scoring us full marks on our customer satisfaction survey, we asked what this will mean for their business and they responded ‘We’re increasing capacity so it will be a big help’.
We recently delivered a cold storage solution to Nutriment’s site in Camberley.
‘This allows us to free up some internal space where we’ve got an odour unit. It will allow us to serve customers who are click & collecting’
Describing the delivery team as ‘superb’, Kings Quality Foods were extremely happy with the service we provided when delivering a refrigeration unit to their site in Wigan.
As an existing customer, we asked what it’s done to help their business and they stated that ‘It just gives us a bit more flexibility and we can have a designated freezer for 1 job. It will save time in loading’
Following a recommendation from a nearby business, Vandemoortele Europe recently chose Dawsongroup to supply and deliver a refrigeration solution to their site in Worcester.
Scoring us full marks on our customer satisfaction survey, they’ve stated that the solution gives them the flexibility they were looking for.
To get in touch directly, please use the following details.
Dawsongroup temperature control solutions,
Export Drive,
Sutton-in-Ashfield,
Nottinghamshire,
NG17 6AF
Dawsongroup temperature control solutions,
Export Drive,
Sutton-in-Ashfield,
Nottinghamshire,
NG17 6AF
© Dawson Group 2024 - Company Number: 01615021 - Hosted by Diony
© Dawson Group 2024
Company Number: 01615021
Hosted by Diony