Service + Support

Dawsongroup Robotics & Automation provide a 24/7/365 service by our excellent team

The system will be fully designed and manufactured in-house prior to delivery and we have the capability to use 3D design to create a detailed visual of the system and to show the systems process.

Our trained installation and commissioning teams will ensure that the system is installed without causing too much disruption to your business.

Our systems are built and fully tested in a manufacturing and engineering facility in Taunton, Somerset, prior to delivery.

We offer remote access/service, support and response package, which is included within your rental and our dedicated team will offer ongoing support throughout and be on hand should there be any issues.

All projects are fully managed by a dedicated project manager, who will ensure that your goals and objectives are met through a detailed consultation to gather an understanding of your business.

Our team works to European Harmonised Standards relevant to each specific project.