8. Aren’t rental companies notorious for high damage charges post-hire?
Perhaps, but not us. On our Service page, you will find the results from our Customer Satisfaction Questionnaires, which demonstrate the high quality of both our units and our service. With every hire, we supply a Customer Support Manual specific to the model you are hiring which includes information regarding what is considered as damage […]Read more
7. What level of service will I get from a rental company?
We would argue that our standards are higher than a service provider on the basis that poor service may result in the equipment being off-hired which we do not want. That is why we: Have pre-delivery checks setting the refrigeration plant/data logger parameters in advance of equipment delivery. Carry out two maintenance services on the […]Read more
6. What if I need something different or a different size at a later date but still within contract?
This is one of the benefits of rental. We can add modules, remove modules, up- or down-size to suit your changing business requirements.Read more
5. Can I view the unit prior to delivery?
Yes – in fact, customers are encouraged to view equipment being built at one of our manufacturers, or when they completed the refurbishment process at our Sutton-in-Ashfield site. We are also happy to supply photographs on request.Read more
4. Will the equipment be new or used?
Whether new or not can depend on availability at that specific time. We have a constant build program for new units so it is likely to be brand new but no unit is delivered without having undergone refurbishment to ‘a good as new standard’s.Read more
3. Will hiring a portable unit compromise my HACCP system?
Absolutely not. We have had our units inspected by an independent HACCP inspector to ensure conformity with customer or regulatory bodies’ audits.Read more
2. Does the external storage break the ‘chill chain’?
We do not supply ‘containers in a car park’. The majority of the units we supply either link directly to your factory through an aperture in a wall or an adjustable elevation platform to lift the unit to the height of a loading dock. We can supply stand-alone multi-compartmental complexes where such a facility is […]Read more
1. Why rent rather than build?
The deciding factors in choosing an alternative to a conventional build are invariably market confidence/uncertainty or speed. We offer an alternative to conventional builds that: Negates any capital spend. Has no associated feasibility costs i.e. consultancy or architect fees. It costs nothing if you decide to not proceed following a proposal. Ensures speed of delivery […]Read more